COVID-19 Patient Letter

Last Updated: July 1st, 2020

Dear Patients,

We hope all of you and your family is safe and secure as AFD is working hard to help calm fears and keep everyone healthy. We are remaining open, all staff is now temperature screened when they arrive and we are taking the following steps to help you be seen for your needs.

OFFICE VISITS

  1. MASK POLICY: As of July 1st 2020, face coverings that cover both the nose and mouth will be required at all AFD locations for all patients and visitors 12 years old and above. Due to an increase in COVID-19 positive cases across the state, we believe this is in the best interest of our patients, staff and community. Please bring your own face mask to enter the building. Anyone who chooses not to comply with this policy will have to reschedule their appointment. Thank you for understanding.
  2. COVID ANTIBODY TESTS: We offer free COVID-19 antibody labs tests for new and existing patients. Contact us to learn more.
  3. TELEHEALTH: TeleVisits via telephone and video chats are available now. Contact us to schedule a call from your Healthcare Provider.
  4. VISIT GUIDELINES: We are working on additional TeleMedicine options to provide video calls so we can see our patients remotely. This would be for sick visits, not COVID, but other illnesses and well visits. Things that cannot be done by TeleVisit include: Physicals, controlled visits ADD & Suboxone, as well as things like Chest Pain, these will all require in office visits.
  5. WAITING ROOM PRECAUTIONS: We have divided our lobbies into two sections, sick and well/primary care. In Spring Hill and Brentwood we are removing the standing kiosks. We will be giving handheld pads to each patient that will be wiped down after each use.
  6. CHECK-IN PROCESS: We are giving all patients, the option to please wait in their car after they are checked in to wait on being called back.
  7. COVID-19 TESTING LOCATIONS: All patients who call, portal message, or email asking about testing for COVID are being asked to call Vanderbilt Walk-in Clinics. We have a list of their locations that offer testing below. We are not testing anyone because of the shortage of protective gear. The hospitals and their affiliated clinics are priority in receiving these items.
  8. COVID-19 HOTLINE: The Tennessee Department of Health has setup a COVID19 hotline at (877) 857-2945 or (833) 556-2476 10am-10pm daily.
  9. MORE COVID-19 INFORMATION: For more information on the novel coronavirus outbreak, visit https://www.tn.gov/health/cedep/ncov.html

SANITIZING

  1. We are cleaning the handheld pads after each use, cleaning the lobby often, and the rooms after each patient use. In addition, the exam room keyboards, mice, wall hand sanitizer dispensers, door handles and sinks wiped down after each patient leaves as well.
  2. We’re continuing to learn more and monitor the situation as it develops.

We understand as more people become infected this plan may change. The most important thing is good communication, and quick adaptability. We pray for you and your family to remain safe, calm, and faithful during this time.

For questions please email Ask@AFDclinics.com or call one of our three locations.

Brentwood – 615.373.2000
Smyrna – 615.223.7227
Spring Hill – 615.302.0885

The AFD Clinics Team

Vanderbilt Walk-in Clinic Locations

134 Pewitt Drive, Suite 200
Brentwood, TN 37027

919 Murfreesboro Road
Franklin, TN 37064

1834 W. McEwen Drive, Suite 110
Franklin, TN 37067

3098 Campbell Station Parkway, Suite 100
Spring Hill, TN 37174

4534 Harding Pike
Nashville, TN 37205

7069-B Highway 70 South
Nashville, TN 37221

940 Oldham Drive
Nolensville, TN 37135

2608 8th Avenue South, Suite 102A
Nashville, TN 37204

64 Belinda Parkway, Suite 200A
Mount Juliet, TN 37122