Your balance is due in full within 10 business days of receiving your statement to avoid interest, and late fees. Or you must contact the billing department with 10 business days to inquire.

Yes, you can go to to pay online.

The fastest way to contact the billing department is by e-mail. Or you can call 615-296-0750. Please leave a voice mail with your information and question, and someone will return your call within 1-2 business days. By leaving a voice mail, this allows the billing team to research your account, and we can have an answer for you when a billing team member returns your call.

All insurance policies and plans are different. You are responsible to check with your insurance to see if your policy covers vaccines.

Yes. Every time you see a provider there is a co-pay or charge.

Please contact the lab company billing department directly, or the clinic which you were seen. The AFD billing department does not have access to the lab claims, or the diagnosis codes which were used.

All insurance policies and plans are different. It is the patient’s responsibility to check with their insurance carrier to inquire on services.

Yes, if you have a large balance we can set up an automatic withdrawal every 30 days until the balance is paid in full. Usually these are set up for 2-4 months depending on the balance. Please contact the billing department to set up the automatic payment plan.

Best way to reach Billing is to email your question to Otherwise Billing team’s phone number is below. Please leave a voicemail with your account number, and detailed question. Our goal is to get back with you within 2 business days.

Billing Mailing Address:

PO Box 306032, Nashville TN 37230

Billing Fax Number:

Billing Phone Number:

Billing email: (Best way to reach us)

Collections: Transworld

Transworld can be reached at 877-282-1250

We cannot answer questions regarding Quest Diagnostics Lab bills. Please reach out to Quest directly 1.866.697.8378

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